1. Shipping Charges
- Leox does NOT offer free shipping
- Shipping charges are applicable on all orders
- Shipping costs are calculated based on:
- Delivery location
- Product weight and size
- Shipping method selected
- The final shipping fee will be displayed at checkout or communicated before order confirmation.
2. Shipping Locations
We currently ship to the following regions:
- India
- Middle East
- Europe
- United Kingdom (UK)
- United States of America (USA)
- Russia
3. Order Processing Time
- Orders are processed within 2–5 business days after payment confirmation
- Orders are not shipped on Sundays or public holidays
4. Delivery Timeline
- Domestic (India): Estimated 5–10 business days
- International Orders: Estimated 10–20 business days
Delivery timelines are approximate and may vary due to courier services, customs clearance, weather conditions, or unforeseen delays.
5. Customs, Duties & Taxes (International Orders)
- International shipments may be subject to customs duties, import taxes, or local charges
- These charges are not included in the product or shipping price
- Customers are fully responsible for paying any such charges
Leox is not responsible for delays or additional costs imposed by customs authorities.
6. Shipping Delays
Leox is not liable for delays caused by:
- Courier or logistics partners
- Customs clearance procedures
- Incorrect or incomplete shipping address provided by the customer
- Natural disasters or force majeure events
7. Incorrect Address
- Customers must ensure the shipping address is accurate and complete
- Leox is not responsible for non-delivery or additional charges due to incorrect address details
8. Shipment Tracking
- Tracking details will be shared once the order is shipped (where available)
- Tracking availability depends on the courier service used
9. Undelivered or Returned Shipments
- If a shipment is returned due to customer unavailability, refusal, or incorrect address, reshipping charges will apply
- No refunds will be provided for shipping charges paid
