Customer Service

Home Customer Service
How We Can Help You

You can contact our customer service team for:

  • Order status and tracking assistance

  • Shipping and delivery inquiries

  • Product information (sports dresses and sizing details)

  • Return or replacement requests (as per our Return & Exchange Policy)

  • Payment or checkout-related issues

  • General questions about our services

Customer Support Hours
  • Monday to Saturday: 10:00 AM – 7:00 PM (IST)

  • Sunday & Public Holidays: Closed

Response times may vary for international inquiries due to time zone differences.

Contact Details

📧 Email: [info@leox.com]
📞 Phone / WhatsApp: [your contact number]

For faster assistance, please mention:

  • Order ID

  • Registered email or phone number

  • Brief description of your issue

International Customers

Leox serves customers in:

  • India

  • Middle East

  • Europe

  • United Kingdom (UK)

  • United States of America (USA)

  • Russia

International customers are advised to contact us via email or WhatsApp for quicker response.

Order & Delivery Support
  • Tracking details are shared once the order is shipped

  • Delivery timelines are estimated and may vary due to customs or courier delays

  • Shipping charges apply on all orders (no free shipping)

Returns & Replacements

Leox follows a strict no return and no exchange policy.
Replacements are accepted only if a wrong product, size, or color is delivered due to our error, and must be reported within the allowed time.

Please refer to our Return & Exchange Policy page for full details.

Feedback & Complaints

We value your feedback. If you have any concerns or complaints, please email us with complete details, and our team will review and respond as soon as possible.

Policy References

For more information, please visit:

  • Privacy Policy

  • Shipping Policy

  • Return & Exchange Policy

  • Terms & Conditions